Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information when you use our budget presentation training services.
Information We Collect
When you interact with BrainiqMentra's budget presentation skills training programs, we collect certain information to provide you with personalized educational experiences and maintain our service quality.
Personal Information
We collect information you provide directly to us, including your name, email address, phone number, company details, and educational background. This helps us tailor our training programs to your specific needs and experience level.
- Contact information including name, email, and phone number
- Professional background and current role details
- Training preferences and learning objectives
- Payment information for course enrollment
- Communication records and course feedback
How We Use Your Information
Your information helps us deliver effective budget presentation training and maintain ongoing educational relationships. We use this data thoughtfully and only for legitimate educational purposes.
Course Delivery
Providing personalized training materials and tracking your progress through our budget presentation curriculum.
Communication
Sending course updates, educational resources, and responding to your questions about our training programs.
Service Improvement
Analyzing learning outcomes to enhance our teaching methods and develop better budget presentation training materials.
Administrative
Managing enrollments, processing payments, and maintaining accurate educational records for certification purposes.
Data Protection and Security
We implement comprehensive security measures to protect your personal information. Our approach includes both technical safeguards and administrative procedures designed to prevent unauthorized access.
Technical Safeguards
All data transmission occurs over encrypted connections using industry-standard SSL/TLS protocols. We store information on secure servers with regular security updates and monitoring systems that detect potential threats.
- Encrypted data transmission and secure server storage
- Regular security audits and system vulnerability assessments
- Access controls limiting who can view your information
- Backup systems with encrypted data protection
- Employee training on data protection protocols
Your Rights and Choices
Under Taiwan's Personal Data Protection Act and international privacy standards, you have several rights regarding your personal information. We make it straightforward to exercise these rights.
Access Your Data
Request a copy of all personal information we have about you, including course records and communication history.
Correct Information
Update or correct any inaccurate personal information in your educational profile at any time.
Delete Your Data
Request deletion of your personal information, subject to legal requirements for educational record keeping.
Control Communications
Choose which types of communications you receive and opt out of non-essential messages.
To exercise any of these rights, contact our privacy team using the information provided below. We'll respond to your request within 30 days and guide you through the process.
Data Sharing and Third Parties
We don't sell your personal information to anyone. We only share data with trusted service providers who help us deliver educational services, and only under strict confidentiality agreements.
Service Providers
We work with carefully selected companies that help us provide training services, including payment processors, email service providers, and learning management system providers. These partners are contractually required to protect your information.
- Payment processing companies for secure transaction handling
- Email service providers for course communications
- Learning management systems for course delivery
- Analytics providers to improve educational effectiveness
- Customer support platforms for assistance services
Data Retention
We keep your information only as long as necessary to provide educational services and meet legal obligations. Different types of information have different retention periods based on their purpose and regulatory requirements.
Retention Periods
- Course enrollment and completion records: 7 years for certification purposes
- Payment and billing information: 5 years for tax and accounting requirements
- Marketing communications preferences: Until you request removal
- Support communications: 3 years for quality improvement
- Website usage data: 2 years for analytics purposes
International Data Transfers
As an educational provider based in Taiwan serving international students, some of your information may be processed or stored in other countries. We ensure appropriate safeguards are in place for any international data transfers.
When we transfer data internationally, we use standard contractual clauses approved by data protection authorities and work only with providers who meet strict security standards comparable to those required in Taiwan.
Children's Privacy
Our budget presentation training programs are designed for working professionals and business students. We don't knowingly collect personal information from children under 16. If we become aware that we've collected information from a child under 16, we'll delete it promptly.
Privacy Questions or Concerns?
Our privacy team is here to help with any questions about how we handle your personal information.
Email: help@brainiqmentra.com
Address: 220, Taiwan, New Taipei City, Banqiao District, Chongqing Rd, 66號8樓
Phone: +88689333191
Changes to This Policy
We may update this privacy policy occasionally to reflect changes in our practices or applicable laws. When we make significant changes, we'll notify you by email and post the updated policy on our website.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after policy changes indicates your acceptance of the updated terms.
Last Updated: January 15, 2025